DELIVERY ADDRESS
Due to the nature of the product we supply, For security reasons please ensure that keys are shipped to a different address to where the item is located, if keys are to be used at your home, please have them delivered to your work or family and friends address.
DISPATCH TIME
We aim to ship all orders placed before 1pm the same working day,
orders not dispatched or placed after this time will be shipped next working day,
SERVICE USED: UK
Standard shipping is provided by Royal mail 2nd or 48hr tracked
Express shipping is provided by Royal Mail 1st or 24Hr tracked
REST OF WORLD
Worldwide Economy is provided by Royal Mail International Standard
Worldwide Tracked is provided by Royal Mail Worldwide tracked
PACKAGING
Please note that all keys we ship will be in plain packing, your key/keys will be taped to the rear of our KEY2CODE compliments slip, or in a sealed bag.. As we do not ship full order details with your key, your full order/invoice can be viewed and printed if required from the order confirmation or item despatched emails we sent, or by logging into your account on our site
DELIVERY TIMES
UK
FREE Shipping 3-7 working days (excludes Saturday, Sunday and National holidays)
Standard Shipping 3-7 working days (excludes Saturday, Sunday and National holidays)
Express shipping 1-3 working days (excludes Saturday, Sunday and National holidays)
REST OF WORLD
Worldwide Economy 7-30 working days (excludes Saturday, Sunday and National holidays)
Worldwide Tracked 5-21 working days (excludes Saturday, Sunday and National holidays)
*Ofcom stats royal mail delivery times
Pre 2019 never below 90% and 99% within 3 days
2019/20 - First Class Mail: Delivered 92.0% of mail within one working day
2020/21 - First Class Mail: Delivered 74.7% of mail within one working day
2021/22 - First Class Mail: Delivered 76.5% of mail within one working day
2022/23 - First Class Mail: Delivered 73.7% of mail within one working day
2023/24 - First Class Mail: Delivered 74.5% of mail within one working day
2024/25 - First Class Mail: Delivered 76.5% of mail within one working day